How can we help?

Search Explore for an event, place or organizer, and filter by day. Public events are also listed by city and category in the AZEvents app.

Open your pass and show its QR code at the door. Your pass is always in My tickets.

For seated events, your table and seat are shown on your pass.

Yes. Use Add to calendar on the event page or on your ticket in My tickets. It works with Google, Apple and Outlook calendars.

If the organizer runs a waitlist, you’ll see Join waitlist on the event page. When a spot opens up you get a link to claim it before a deadline.

The organizer emails ticket holders about refunds. A cancelled event is one of the cases where a refund may apply.

Each event is run by its organizer, not by AZEvents. Use the contact details in your ticket confirmation; if you can’t reach them, message us with the event link.

Go to My tickets and enter the email or phone number you registered with. You’ll see each ticket’s pass, your registration details and, for paid tickets, the receipt.

Use the exact email or phone you registered with, and include the country code for phone numbers (for example +65). Still nothing? Message us with the event name.

No. My tickets finds them with just the email or phone you registered with.

Every paid ticket has a Receipt button in My tickets.

Refunds are decided by the event’s organizer, so contact them using the details in your ticket confirmation. We can help you reach them, but we can’t guarantee a refund on their behalf.

A refund may apply if the organizer cancels the event, if their refund policy allows it, or after a duplicate or accidental payment. Not being able to attend, a rescheduled event (unless the organizer says otherwise) and AZEvents platform fees (unless required by law) are not refundable.

Approved refunds go back to your original payment method, typically within 5–10 business days depending on your payment provider.

Paid tickets carry a ticket fee of 1.0% + S$0.49. Each organizer chooses whether buyers pay it on top of the price or they cover it. Free tickets have no fee.

Sign up for free and create your event from your dashboard. Every plan, including Free, has unlimited events.

Open your event, go to Setup › Event page and click Ticket setup on the tickets card. Pick how guests join: registration only, tickets, paid tickets, seating or a waitlist. The steps follow, each with a button to where it’s set up, and they tick themselves off.

In Ticket setup, turn on Paid tickets. Set your currency, link a payout account, add a paid ticket with its price and quantity, then add the ticket picker to your registration form (one tap from the guide).

Your registration form needs the ticket picker (the Ticket & Seat field). Without it, guests register without a ticket. In Ticket setup, click Add to form on that step, or add the field yourself on the Registration page.

Yes. Turn on Waitlist in Ticket setup and follow its steps. With tickets, the list starts when they sell out. With registration only, set a guest limit and the list starts when the event is full. Guests get a spot when one opens up.

Paid ticket sales are paid out through Stripe, straight to your bank, with fees shown up front. Read the terms for ticket sales before you start selling.

Yes. Use any field type, from dropdowns and checkboxes to file uploads and seat pickers, and show a question only when an earlier answer calls for it.

Send invitations and updates by email or WhatsApp to exactly the guests you pick. Automations can send the confirmation with the ticket, a reminder the day before and a thank-you after.

Yes. Turn on Seating in Ticket setup: draw your room once with tables, rows and zones, then add a ticket with Reserved seating. Guests pick seats at checkout, or you place them yourself.

Yes. Add collaborators with roles, so owners, managers and check-in staff each see only what they need. How many you can add depends on your plan.

Yes. Reports show registrations, sales and check-ins live, and you can export guests, orders and check-ins as spreadsheets.

Public events are listed on AZEvents and in the AZEvents app under their city and category. Each one comes with a share kit: a short link, a QR poster, a story image and a WhatsApp message.

The card shows Registration · Free with a Register button. Guests fill in your registration form to save a spot, for free. With a participant limit, the spots left show under the button.

Yes. Free costs S$0 and includes unlimited events, up to 100 guests per event, 500 email credits a month, QR tickets, check-in and seating maps. Upgrade when you need more guests, WhatsApp or a team.

On each paid ticket the fee is 1.0% + S$0.49, on every plan. Free tickets have no fee. For each ticket type you choose whether the buyer pays the fee on top of the price or you absorb it.

Credits cover the messages you send to guests: invitations, RSVPs, reminders, updates and campaigns. Each plan includes a monthly allowance of email credits (Free 500, Private 3,000, Business 10,000), and Private or Business add WhatsApp credits.

The plans and features are the same. With yearly billing you pay once a year instead of every month.

Yes. Upgrade or change your plan at any time from Settings, under Plan & Usage, in your AZEvents dashboard.

Plans are priced in Singapore dollars (SGD). You can sell tickets in other currencies too; the fixed part of the ticket fee is converted to your event’s currency.

Yes. If you need more guests, credits or collaborators, or one account for many organizers, contact us and we’ll put together a plan for you.

Going to events? AZEvents lets you discover events, book tickets and manage your bookings. Organizing? AZEvents Organizer lets you create events, manage attendees, scan tickets and track sales. Both are on the App Store and Google Play.

Scan tickets with any phone that has the AZEvents Organizer app, at as many gates as you need. Each ticket checks in only once, and your whole team sees the numbers live.

Install AZEvents Kiosk on an Android tablet: guests scan their ticket or find their name, and their badge prints on the spot. The Kiosk app is a direct download for business admins, verified with an email code.

Yes. Badges print at the kiosk as guests check in, with your logo and fields, and a colour for roles like speakers, VIPs and exhibitors.

Exhibitors scan visitor badges with the AZEvents Stall app, rate and tag each conversation, and export their leads after the show.

Log in with your email and password, or continue with Google.

Choose Forgot your password on the log-in page. We email you a verification code, then you set a new password.

Use Report this event on the event page, or the report form, and choose a reason such as scam, misleading details or a safety concern. Our team reviews every report, usually within one business day, and removes events that break our rules.

Submit a data subject access request or contact us. Our Privacy Policy explains what we collect and your rights.